The ideal candidate will coordinate Joint Operations Center (JOC) information technology (IT) support with organizations such as the USCYBERCOM J6 – Command and Control C4 Systems and Information Technology, Eagle Alliance, Global Enterprise Command Center (GECC), and Defense Information Systems Agency (DISA).
Daily activities include:
Identifies user requirements and describes services available or refers inquires to other staff
Provides technical support of a limited scope to users and assists them in defining and solving computing problems within well-defined areas of responsibility
Assists in preparing documentation of supported products for users
Assists in preparing user training materials and conducts training sessions as assigned
Performs programming tasks of limited scope to assist users
Applies knowledge of computer science principles, information management principles, data processing functions, and Automated Data Processing (ADP) hardware and software systems structures and operations, and computer programming languages and techniques to solve automation problems
Addresses scientific engineering or business objectives by writing, modifying, or adapting computer programs in machine level, assembly, and third or fourth generation programming languages
Interfaces with and uses minicomputer and main computer systems in addressing project objectives
Identifies and uses standard, unconventional, and original mathematical, algorithmic, and programmatic approaches to define, plan, organize, design, develop, modify, test, and integrate database or data processing systems, computer hardware systems and simulation models.
Formulates architectural designs, functional specifications, interfaces, and documentation or hardware or software systems, considering system interrelationships, operating models, and software or equipment configurations.
Develops design specifications by inspection and analysis to offset various malware and to protect and defend USCYBERCOM infrastructure
Researches unconventional of software and operating systems in designing and developing new methodologies, significant modifications, or adaptions of standardized techniques
Develops project plans, guidelines, and controls
Conducts individual and group training sessions and demonstrates how to use computer programs
Develops, prepares, and evaluates training program outlines, training manuals, instructions, reference manuals, and other materials
Provides training related to computerized applications
Supports older technology during transition phases and tests new equipment, software, and technologies for replacement
Monitors and distributes helpdesk calls and assists with report programming
Possesses expert-level knowledge of computers and peripheral equipment, including operating systems and basic operations functions, system and memory configurations, and software
Develops high-level system design diagrams, program design, coding, testing, debugging and documentation
Conducts quality assurance reviews and the evaluation of existing and new software products
Installs, operates, configures, diagnoses, and repairs computers, related software, and peripheral equipment
Monitors, operates, configures, diagnoses, and repairs computers, related software, and peripheral equipment
Determines users’ needs and problems, understands program requirements, and develops effective solutions; prepares documentation materials
Presents technical concepts and procedures on software
Establishes rapport quickly and effectively with groups and individuals and maintains effective working relationships
Minimum five years of experience as an IT Specialist
Minimum of Bachelor’s Degree in Information Systems, Computer Science, Cybersecurity, Computer Engineering, or related discipline
Minimum DoD 8140/DoD 8570 IAT Level II Certification
Strong attention to detail and organizational skills.
Excellent communications skills.
SECURITY CLEARANCE: ACTIVE TS/SCI with CI Polygraph
Job Type: Full-time
Required license or certification:
Minimum Top Secret SCI w/CI Poly Security Clearance Required